Kerala Tour Booking Sequence

Further to information on the availability of a given tour package the tour can be booked. If the tour package is being booked 3 months prior to the date of travel, 25% of the total cost needs to be paid through one of the following options.

1. Direct Bank transfer
2. Credit Card
3. Cheque
4. Demand Draft

    We would acknowledge receipt of the payment by e-mail. The tour package is confirmed only after receipt of the amount.

    You would then be provided with a unique tour ID for the specific package along with a detailed tour itinerary, checklist for travel and other relevant details.

    The final 75% of the payment needs to be made at least 8 weeks (2 months) prior to the date of travel.

    The package is deemed as accepted by COCOHOL only on receiving the full amount of the tour package.

    If the package is booked less than 2 months prior to the date of travel, 100% of the payment needs to be made outright, confirmation of the payment and a detailed itinerary would then be sent by e-mail.

If you wish to cancel the tour package, we will need to be informed at least 3 weeks prior to the scheduled day of travel. If 100% of the amount is paid 70% of the amount will be reimbursed through the following payment option.

1. Direct Bank transfer
2. Cheque

    You will receive the amount within one month from the date cancellation. If you make the cancellation two months in advance of the date of travel, you will be reimbursed 50% of the initial (25%) of the payment made for the tour package.

     In all cases cancellation would have to be notified through e-mail.

    If there are any complaints or in the case where a customer is dissatisfied, Cocohol need to be notified through e-mail.