India Tour Booking Sequence
If you have any enquiry about India or any of the tour packages please use the enquiry form. We will reply to the query in less than 48 hours.
Book a Package
At the end of each package there are 2 options
- Reserve this package
For any query/ clarification/ additional information on the package click on Enquiry and complete the form. We will respond to you within 48 Hours from receipt of the query.
To book a package click on "Reserve this package". We will confirm the availability of the package for the dates indicated by you within 48 hours. Additional requirements if any could be indicated in this form and we could arrange for the same at an additional cost if applicable. We would recommend you to check the availability of flights for the planned date before reserving a package.
Payment of Tour Package
Further to information on the availability of a given tour package the tour can be booked. If the tour package is being booked 3 months prior to the date of travel, 25% of the total cost needs to be paid through one of the following options.
- Direct Bank transfer
- Credit Card
- Demand Draft
We would acknowledge receipt of the payment by e-mail. The tour package is confirmed only after receipt of the amount.
You would then be provided with a unique tour ID for the specific package along with a detailed tour itinerary, checklist for travel and other relevant details.
The final 75% of the payment needs to be made at least 8 weeks (2 months) prior to the date of travel.
The package is deemed as accepted by COCOHOL only on receiving the full amount of the tour package.
If the package is booked less than 2 months prior to the date of travel, 100% of the payment needs to be made outright, confirmation of the payment and a detailed itinerary would then be sent by e-mail.
We would recommend you to take travel insurance before embarking on the holiday.
Cancellation of Tour Packages
If you wish to cancel the tour package, we will need to be informed at least 3 weeks prior to the scheduled day of travel. If 100% of the amount is paid 70% of the amount will be reimbursed through the following payment option.
- Direct Bank transfer
You will receive the amount within one month from the date cancellation. If you make the cancellation two months in advance of the date of travel, you will be reimbursed 50% of the initial (25%) of the payment made for the tour package.
In all cases cancellation would have to be notified through e-mail.
The full amount cannot be reimbursed due to the operational cost incurred by Cocohol and for the initial payments made to hotels and other agencies for initiating the tour package.
Customer complaint regarding the Package
If there are any complaints or in the case where a customer is dissatisfied, Cocohol need to be notified through e-mail.
The customer complaint would be addressed appropriately. We will respond to all complaints within 48 hours of receipt of the complaint.